Returns & Exchanges
At Café Liégeois, we want you to be completely satisfied with your home coffee experience. If your purchase doesn't meet your expectations, you can return unused items within 30 days of delivery.
Initiate Your Return
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization (RA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring that coffee machines are drained of water and pods are in unopened sleeves.
Ship to Our Warehouse
Affix the provided shipping label to your box and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing